Two years ago, with hopes that have since subsided and transformed into a silent, helpless frustration, I paid for a BlackBerry Storm 2. What a mistake. To start with, I ran into the slow browser that seems to uniquely distinguish the BB from the iPhone and Android smartphones. In the time since, I've dealt with the phone crashing while placing a call, getting hung and requiring a reboot to be fixed, the keyboard getting stuck and requiring a reboot to be fixed, being unable to send/receive email and requiring a reboot to be fixed .. well you get the picture.
Finally, after 20 months of owning this brick, I decided that I should provide BB with some heartfelt feedback. I can't help laughing as I am writing this - I should have known better. It is quite difficult to figure out where exactly on RIM's website one should provide "customer" feedback. Perhaps that is just yet another symptom of this company's spiral into irrelevance. So I decided that I had to just post it here .. in my blog.
After having owned 4 BlackBerry's in a row, it is now clear to me that there buying a fifth would be a stupid thing to do. So why am I writing this blog - just so that others who need to vent about their utter frustration in using this mislabeled "smart"phone can read this and feel a bit of empathy. This brick is not even useful as a paperweight. Too light for that. For any other purpose, it is merely deadweight. Emphasis on dead.
RIP RIM. Goodbye.
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